vmPrinters recognizes and shares the privacy concerns of visitors to
this Web site. Several measures are taken on this site to safeguard
your personal information while providing personalized services to
you. vmPrinters is committed to maintaining best Privacy Practices to
create, as far as possible, a secure Internet environment for our
customers. We encourage our customers to similarly observe best
practices that are within their control.
Our mutual best practices include:
Collection Of Customer Information
We will collect and use customer information as minimally as possible,
mainly to assist in customizing and delivering services and products
that are of interest to our customers.
Of Customer Information
We have established strict confidentiality standards for safeguarding
information on our customers.
Disclosure Of Customer Information
Unless we have the customer's agreement or are required by law, we
will not disclose customer information to external parties.
Compliance By External Parties
External parties providing support services to us, which may bring
them in contact with customer information, are required to observe our
Ownership of Information
Any information, other than personal data or information, you transmit
to vmPrinters via this website, by electronic mail or otherwise,
including data, questions, comments, or suggestions will be treated as
non-confidential and non-proprietary and will become the property of
vmPrinters. Such information, other than personal data or information
may be used for any purpose, including, but not limited to,
reproduction, solicitations, disclosure, transmission, publication,
broadcast, and posting. vmPrinters is free to use any ideas, concepts,
know-how, or techniques contained in any communication you send to
vmPrinters via this website or by any other means for any purpose
whatsoever, including, but not limited to, developing and marketing
products using such information.
By buying any of our products online from this website, you agree that
our electronic records of your online application and all information
in relation to such application will be admitted as evidence in any
court of law in Singapore as original documents and that you will not
challenge or dispute their admissibility, authenticity or accuracy in
any such proceedings.
What personal information does vmPrinters collect?
vmPrinters asks for information necessary to provide you with
up-to-date, personalized data from this Web site, to develop and
improve products and services offered by means of this Web site, and
to maintain and improve customer service. This information includes
your name, e-mail address, and information about pages you have
requested from vmPrinters. If you request information about insurance
product and service rate(s) from vmPrinters, vmPrinters may ask for
your contact information in order to send you this product
information. The information collected on the vmPrinters site is not
shared with third parties unless we are required to do so by law.
vmPrinters uses "cookies" to gather statistical information concerning
Web traffic and usage patterns. Cookies do not track your name, e-mail
address, or similar personal information.
Is my information secure?
vmPrinters takes several measures to handle your information securely.
Access to this Web site's servers is limited to employees, agents, and
Financial Advisor partners of vmPrinters. Standard practices require
these personnel to preserve the confidentiality of user information
they receive while performing their jobs and conducting the business
How does vmPrinters use my information and what is the benefit to
vmPrinters uses the information to generate accurate rates, provide a
content-rich user experience and to improve this Web site. In
addition, if you purchase any product through vmPrinters, the
vmPrinters may send you e-mail about services and products offered by
the Company. An opt-out function is available on the vmPrinters site
if you do not wish to receive these e-mail messages.
vmPrinters disclose collected information to third parties and can I
choose how vmPrinters uses the information?
Third parties may offer services which are accessible from this Web
site, including access to information delivered over the Internet.
vmPrinters is not responsible for the privacy practices or the content
of any other Web sites that are linked to or from this Web site. Any
information you provide to these third parties will be subject to
Please read third parties' privacy policies carefully before sending
such third parties any personal information.
vmPrinters may share personal information with vmPrinters to provide
services to you and inform you of services, news and products which
may be of interest to you.
vmPrinters participates in several insurance industry supported
databases. Your information may be shared in the normal business of
conducting insurance operations. Your information may be shared if you
become a customer or claimant of vmPrinters, with third party
providing services for vmPrinters, such as claims investigations,
appraisals, or the detection of fraud or material misrepresentations:
can I change or delete my personal information?
like to change any of your information on file with us, please send us
vmPrinters Internet Security Technology
We understand the concerns on security from customers when they
transact over the Internet. We have therefore built a security system
for online banking that safeguards the confidentiality of our
customers' account information and their banking and other
We employ several different methods to protect customers' account and
We have, in place, multiple levels of firewalls between our internal
computer systems and the Internet.
Strong encryption protects customer information as it travels over the
Internet. We use the 128-bit Secure Sockets Layer (SSL) encryption to
protect the confidentiality of customers' account details and
transaction data. This 128-bit SSL encryption is the commercially
available security protocol for encrypting or scrambling data
transmitted over the Internet. It is also currently recognized
internationally to be of the highest standard in encryption technology
commercially available and is generally adopted by banks in Singapore
and financial institutions worldwide.
Username and Password
Only your valid Username and Password which identify you uniquely,
will allow you to log in to our secure web site(s). This ensures that
messages from authorized users only are admitted into our secure
Automatic Log Out
As an additional security measure, our system may log you out of your
Internet session if there is no activity after a specific period. We
are committed to constantly monitor our Internet security system for
potential situations that could compromise security or the privacy of
our customers. In addition, we are committed to continuously explore
new technology to enhance our Internet security system.
Your Role In Safeguarding Your Personal Data And Account Information
You are responsible for keeping your online Password confidential.
Failure to do so exposes you to the risks of fraud and loss.
vmPrinters cannot be responsible for losses suffered by customers as a
input errors or misuse of its Internet services;
negligent handling or sharing of Password;
leaving a computer unattended during an online session;
failure to immediately report known incidents of unauthorized account
PLEASE NOTE OUR LIABILITY TO YOU REGARDING THE PROVISION OF OUR
INTERNET SERVICES, WHICH MAY BE FOUND IN THE FOLLOWING TERMS AND
Terms and Conditions
We strongly recommend that you observe the following best privacy and
security practices at all times:
Managing Your Username and Password
Your Username and Password identify you when you use our Internet
services. If any of these becomes invalid or ceases to have effect, it
is imperative that you inform us by calling the direct hotlines for
the respective services.
Ensure that no one can see your Password when you log in to our
Ensure that you keep your Password confidential at all times and do
not divulge them to anyone.
Do not allow anyone (without exception) to use your Username and
Password, as you are responsible for all transactions undertaken with
your Username and Password.
Do not base your Password on your username, personal telephone number,
birth date or other personal information.
Memorize your Password and do not record it anywhere.
Change your Password regularly.
Do not use the same character more than twice for your Password.
Do not recycle your recently used Password.
Change your Password IMMEDIATELY if you suspect that someone knows
The same PIN should not be used for different websites, applications
or services particularly when they relate to different entities.
Do not select the option on your browser for storing or retaining user
name and password.
Note: No staff members of vmPrinters should ever ask you for your
Password for whatsoever reasons.
Take Precautions Against Your Password Keystrokes Being Captured
Exercise the necessary precautions to protect your personal computer
against viruses and other malicious programs. Aside from damaging
and/or destroying data, viruses and malicious programs can capture
your password keystrokes and other personal information and send them
to another person without your consent.
Precautions that you can take include the following:
Ensure that you install an effective personal firewall as well as
anti-virus and anti-Trojan horse softwares. These should be updated
Do not download any software from a web site that is of doubtful
Ensure that you install an effective anti-virus software and update it
Do not open any e-mail or attachment that is from a source unknown to
you. When in doubt, delete such e-mail without opening it.
Remember To Log Out
Always remember to log out of your Internet session when you have
completed your Internet transactions or even when you need to walk
away from your computer for just a minute. Do not leave your computer
unattended while Internet transactions are being processed.
Clear Your Browser's Cache
Default files on a computer, sometimes called 'cache' files, can
retain images of data sent or received over the Internet, making them
a potential target for a system intruder. Therefore, we strongly
advise that you clear your browser's disk cache after each Internet
Select 'Tools' from the Menu bar (if you are using IE 5)
Select 'Internet Options'
Select 'General' tab
Click the 'Delete Files' button under Temporary Internet Files and
Click 'OK' to exit the dialog box
Avoid Sharing Personal Computers (PCs)
Avoid using shared PCs or public PCs such as those found in cyber
cafes to perform Internet transactions. If there is a need to do so,
kindly satisfy yourself thoroughly that the PCs are free from viruses
and be sure to clear the browser's cache when you have completed your
You should update your browsers and application software to support
128-bit SSL encryption or a higher encryption standard.
Inform Us Immediately Of Suspected Invasion Of Your Privacy Or Of
If you suspect that your privacy has been invaded or that your
account(s) has/have been accessed by unauthorized persons, please
change your Password immediately and contact us by calling the direct
hotlines for the respective services. Check your account statements to
see if any transaction has been performed without your authorization.
Should there be any unauthorized or unusual transactions, please
notify us immediately.
You should check your account statements regularly and notify us
promptly of any errors. At the minimum, you should check your account
statements at least once at the beginning of each month.
As information submitted via e-mail is not encrypted during
transmission, it is important that you do not indicate your account or
credit card number nor convey any confidential information or banking
or other instructions in your enquiries and/or comments.
Additional Recommended Good Practices To Safeguard Your Online
Remove file and printer sharing in your computer, especially when you
have Internet access via cable modem, broadband connection or a
Make regular backup of critical data.
Consider the use of encryption technology to protect highly sensitive
Do not install junk software or run programs of unknown origin.
Delete junk or chain emails.
Do not open email attachments from strangers.
Do not disclose personal, financial or credit card information to
little-known or suspect websites.
Do not use a computer or device which cannot be trusted.
Spyware is an emerging internet security threat. Advertised as a means
to improve internet connection speed and gain other benefits, some
spyware, when installed, redirect and reroute the internet connections
of users through the spyware servers. Communication traffic and
customer transactions routed through such servers are susceptible to
unauthorized access and disclosure. As a result, customer PINs,
passwords, usernames, credit card numbers, account identifiers,
financial transactions and other confidential data might be exploited.
Customers are advised to regularly scan and protect their computers
from spyware, keystroke loggers, viruses, worms and trojan horses
using updated anti-spyware/anti-virus software and firewalls.